Bayside
employs a robust, best practices approach to address our customer's critical business and performance issues.
Our
core methodology is best described in the popular book, Improving Performance - How to Manage the White Space on the
Organization Chart, by Dr. Geary A. Rummler and Alan P. Brache. Bayside's methodology
further leverages our combined 40+ years expertise in successful application and training of performance improvement concepts.
Bayside
understands that business needs to achieve dramatically improved performance while increasing shareholder and stakeholder
return on investment. To do this, Bayside methodologies focus on analysis, design,
and deployment of specific solutions. Our modular approach to performance management
allows us to assist customers in designing and deploying tailored, measurable solutions to their critical business issues.
Bayside
guiding principles:
An
organization must anticipate change in its business environment and adapt to survive.
- There are three levels of performance within an organization:
- Organization level; where strategy development, objective setting, and business
structure definition reside.
- Business Process level; where value chains, cross-functional work flows,
and support infrastructures reside to provide products and services to customers.
- Job level; where team and individuals work and where environmental factors, such as training, feedback and reward
systems reside.
- Performance must be managed at all three levels.
- You can't manage what you can't measure.
- Change at any level impacts all other performance levels.
- Measurement and management systems help plan for adaptive change.
Bayside
believes:
- Knowledge should be transferred to customers.
Bayside facilitates the ability of our customers to apply our methodology themselves.
- In order to achieve maximum results, performance improvement tools must be appropriately integrated. Our methodologies complement tools such as Six Sigma, Balanced Scorecard, ISO, and Lean Manufacturing.
